Onboarding resources, system status, and support plans — all in one place.
Onboarding & Training
See SignalHOT in action. Book a live walkthrough with our team.
Book a 1:1 session with our onboarding team. We'll walk through your data setup and signal configuration together.
Book a Session →How SignalHOT surfaces churn, escalation, success & growth signals from the customer data you already have — with AI agents that act on each.
Download Overview →Support Plans
| Starter | Professional | Enterprise | Custom | |
|---|---|---|---|---|
| Users Included | Up to 10 | Up to 50 | Up to 100 | 100+ |
| Email Support | ✓ | ✓ | ✓ | ✓ |
| Phone Support | — | ✓ | ✓ | ✓ |
| Slack Connect | — | — | ✓ | ✓ |
| Support Hours | Business hours | Business hours | 24 / 5 | 24 / 7 |
| First Response Time | 24 hrs | 24 hrs | 4 hrs | 1 hr |
| Onboarding Sessions | 1 session | 2 sessions | 3 sessions | Custom |
| Named Support Contact | — | ✓ | ✓ | ✓ |
| Priority Routing | — | ✓ | ✓ | ✓ |
| SLA Guarantee | — | ✓ | ✓ | ✓ |
Admin Self-Service
SignalHOT admins get a live System Status dashboard inside the app — database health, email delivery, connector status, scheduler jobs, and recent alert activity. No support ticket needed to know if something's off.
Sign in to view statusOur team is here to help — whether you need a demo, have a technical question, or want to explore a plan.