Protect & Grow · Customer Signals

Catch customer churn early.
Spot growth. Live signals.

Signals that show you which customers are slipping away, and which are ready to grow, read from the CRM, helpdesk, or custom data you already have.

Request Demo →
Today's Signals Sample data
Protect · at risk
7customers
$412K ARR exposed
Churn 3 · Escalation 4
Grow · ready
9accounts
$268K expansion identified
Growth 3 · Success 6
OUR
PILLARS

Retention and Growth. We keep your business ahead, powered by AI signals.

The cost of churn

Churn is not a surprise. It is a missed signal.

A lost account costs 3 to 5x its contract to replace. The warning shows up in support first.

20 to 30%
of at-risk accounts are lost when the first signal is caught
80 to 85%
of at-risk accounts are lost when the first signal is missed

The difference is timing, and that is what SignalHOT gives you back. Read the full breakdown →

Signal Intelligence

Four signals. Two protect the revenue you have, two grow it.

ProtectSelf-learning
Churn Risk
Which customers are drifting away, and why.
Protect
Escalation
Which open cases will blow up before they do.
GrowSelf-learning
Growth
Which accounts are ready to buy more, and what.
Grow
Success
Who your champions are, while it still counts.

See it in action

One account. Every signal. One next step.

  1. 1
    The verdict
    How urgent it is, on a 0 to 100 scale, in one glance.
  2. 2
    The reasons
    Every signal that fired, with the evidence behind it. No black box.
  3. 3
    The next step
    Drafted by an AI Advisor and sent to the account owner, ready to act on.

Two Solutions. One Engine.

Protect the revenue you have.
Grow the accounts you already own.

Protect
Keep the revenue you have
Churn and escalations, caught early enough to act.
Churn Risk
See churn coming
Know which accounts are slipping, while there is still time to keep them.
Escalation
Defuse it early
Know which issues are about to blow up, before they reach your CEO.
Grow
Grow the accounts you own
Where the upside is, and who will back you.
Growth
Find the expansion
See which accounts are ready to buy more, and what to offer them.
Success
Know your champions
See who will give you a reference, a referral, or an easy renewal.
Self-learning AI · the common engine
One engine powers Protect and Grow
Behind all four signals, and it keeps learning from what actually happens to your accounts, not from rules a vendor set once.

Beyond Case Management

Your systems already hold the answer. We read it.

Read-only
Data in. Decisions out.
1Connect
Your systems, through HOT Plugs
SalesforceServiceNowZendeskCustomCSAT
Read-only sync on a schedule. Credentials encrypted. Nothing written back.
2Signal engine
Four signals, monitored daily
Churn RiskEscalationSuccessGrowth
Churn and Growth learn from your outcomes.
3Act
AI Advisors, alerts and dashboards
Each signal becomes a recommendation, sent to the account owner.
SignalHOT
What happens next
Intelligence & Decision
  • Which customers are drifting toward churn, and why
  • Which open cases will escalate before they do
  • Which accounts are ready to expand, and with what
  • Who your champions are, while they still feel like one
  • Ranked each morning, with the reason and the next step written

Trust & Security

Built to be trusted with your customer data.

Six promises we keep, and publish.

Read-only by design
We never change a record in your helpdesk or CRM.
Encrypted credentials
Secrets encrypted at rest and never shown back.
Every tenant isolated
Your data is walled off on every request.
Always backed up
Google Cloud (US), daily backups, point-in-time recovery.
You control the AI
AI Advisors are optional. Turn them off anytime.
Your data stays yours
Never sold. Never used to train anyone else’s models.

Read our Trust & Security page →Security summary and DPA available during evaluation.

Catch churn risk. Spot growth. Live signals.

Watch it work on data like yours.

We'll reach out within one business day.